Frequently Asked Questions (FAQs)

1. What products do you offer?

We offer a wide selection of premium cigars, including hand-rolled cigars, boutique blends, and popular brands from around the world. Additionally, we carry cigar accessories such as cutters, humidors, lighters, and more.

2. Do you sell cigars from other brands?

Yes, we proudly stock cigars from a variety of globally recognized brands to ensure you have access to your favorites alongside exclusive selections.

3. Are your cigars authentic?

Absolutely! At Home Of Cigars, we work directly with trusted manufacturers and suppliers to ensure every product we sell is 100% authentic and of the highest quality.

4. Do you offer international shipping?

Currently, we offer shipping within [insert regions/countries]. We are working to expand our shipping options to serve a global audience. Check our shipping policy for details.

5. What is your return policy?

We accept returns or exchanges on unused, unopened products within [insert return window, e.g., 30 days] of purchase. Please visit our Return Policy page for more details.

6. How do I store my cigars properly?

We recommend storing cigars in a humidor at 68–72% humidity and a temperature of 65–70°F to maintain their freshness and flavor. Need a humidor? Check out our collection here.

7. Can I buy cigars as a gift?

Of course! We offer gift options, including curated cigar bundles and gift cards. You can also include a personalized message at checkout.

8. Do you have a rewards program?

Yes, we offer a loyalty program for our customers! Earn points with every purchase and redeem them for discounts and exclusive offers. Sign up here.

9. Do you provide recommendations for beginners?

Yes, our team is happy to help beginners find the perfect cigar to start their journey. Check out our Beginner’s Guide or contact us for personalized suggestions.

10. How can I contact customer support?

You can reach our customer support team via email at [insert email], call us at [insert phone number], or use the live chat feature on our website. We’re here to help!

11. Are there any age restrictions for purchasing cigars?

Yes, you must be at least [insert legal age, e.g., 21 years old] to purchase cigars from our website. Age verification may be required at checkout.