Send us an email

    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    • Simply browse our website, add your favorite products to the cart, and complete the checkout process. Need help? Contact us for assistance.

    Orders can be modified or canceled within [24 hours] of placing them. Contact our support team for assistance.

    Currently, we offer shipping within [insert regions/countries]. We are working to expand our shipping options to serve a global audience. Check our shipping policy for details.

    Yes, you must be at least [insert legal age, e.g., 21 years old] to purchase cigars from our website. Age verification may be required at checkout.

     

    Of course! We offer gift options, including curated cigar bundles and gift cards. You can also include a personalized message at checkout.